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PRIVACY POLICY & COOKIES

What kind of information do we collect?

We receive, collect and store information that you enter on our website or otherwise provide to us. In addition, we collect the IP address used to connect your computer to the Internet; login data; email address; password; computer and internet information and purchase history. We may use tools to measure and collect browsing information, including page response time, total time spent visiting certain pages, page interaction information, and methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication); payment details (including credit card information), comments, feedback, recommendations and personal profile. 

How do we collect information?

When you carry out a transaction on our website, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for the specific actions mentioned below only.

Why do we collect this personal information?

  • To provide our Users with ongoing customer assistance and technical support;

  • To provide and operate the Services;

  • To provide our users with ongoing customer assistance and technical support;

  • To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

How do we store, use and share the personal information of visitors to this site?

Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the Wix.com database. Wix.com stores your information on firewall-secured servers.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by the PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with visitors to our website?

We may contact you to notify you regarding your account, to assist you in resolving an issue relating to your account, to resolve a payment dispute, to collect fees or dues, for surveys or questionnaires, for news about our company or for any other reason that it is necessary to revise our contract in accordance with local laws. For this, we may contact you via email, telephone, text messages and post.

USE OF COOKIES

Our website stores personal information through cookies.

What is a cookie?

A "cookie" is a small file of information, placed on your browsing device (internet browser) by the server of the website visited. Specific parts of the website may not be functional without the user accepting cookies.

 

The information collected will only be used to monitor the volume, type and configuration of traffic on this website, in order to develop its design and 'layout', as well as for other administrative and planning purposes and, more generally, to improve the service offered to website visitors.

 

How can you disable cookies?

You can control and/or delete cookies as you wish. To learn more, visit aboutcookies.org. You have the option of deleting all cookies already stored on your computer and setting most browsers to block them. However, in this case, you may need to set certain preferences yourself each time you visit a website, and some services and features may not be accessible.

 

Check your cookies
 

In your internet browser's integrated cookie view, you can check which cookies are used by each corporate solution, external application or external integration. Usually, in any internet browser, there is a settings option (for example in Chrome, in the upper right corner of the screen you can access "More Settings" and select "Privacy and security" - click on Cookies and other site data).

How can visitors to this website withdraw consent

You can withdraw your consent by contacting us by email to legal@thecreativebunchltd.co.uk or write to "The Creative Bunch Limited, Unit 50, 24-28 St Leonards Rd, Windsor SL4 3BB, United Kingdom".

 

Privacy policy updates

We have the right to modify this privacy policy at any time without notice, so we suggest that you read it regularly. Changes and clarifications will be immediately put into practice once they are published on this website. If we make material changes to this policy, we will notify you of these changes.

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